Datto pricing offers

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• Datto partner suggests not having a lot of clients on Datto because of pricing.
• The client has 2 hosts with a total space of about 2TB +/-. They want to restore individual files with versioning.
• Looking at Datto, it would cost 2k for the device and about $450 a month.
• Reddit user recommends Continuum BDR since it offers local and cloud copies with local or cloud spin up. You can schedule test restores, and it allows downloading individual files.
• Reddit user suggests using Veeam, a few dollars a month per VM. You can get a used server, install Veeam B&R on it, and you’re all set locally. Then partner with a Cloud Connect provider for offsite storage and restore.
• Crashplan can be an option for individual file restore.
• Replibit, a turnkey solution, is suggested if you want to use your hardware. However, their support has been very slow unless it’s a critical restore issue.
• Azure DR can be used for the VM, while using Crashplan for file backup.
• Reddit user suggests not to spend time building a lesser solution from three different vendors and recommends going for a better BCDR solution since it’s the most important version of business insurance.
• Acronis Backup Cloud and Acronis Backup Gateway combo is suggested. Set up Acronis Backup Gateway add-on to store data to your own storage. Acronis Backup Cloud has Instant Restore and Disaster Recovery features.
• Axcient is also suggested as a solid solution. If you partner with them, the margin is pretty good.
• Reddit user reminds to have proper insurance, compliance, and redundancies if you’re storing the data. Liability can cost millions per client if breached.

• Datto’s “Cloud Continuity for PCs” service is discussed on the reddit page.
• The service is intended to be an offsite PC backup solution.
• “Cloud Continuity for PCs” service is considered by some as a reasonable option for SMEs with fewer data storage options.
• A user on the page refers to a Partner Forum with criticisms of the service.
• Some users comment that they had a preference for locally installed backup solutions.
• A user on the page recommends marking up the pricing for the service by 100-125% of the cost.
• Another user on the page suggests using Veeam Agent for Windows backing up to OneDrive as a better alternative to Cloud Continuity for PCs, which offers a more competitive price point and a more functional product.
• One user’s comment mentioned that Veeam discontinued its “back up to OneDrive” feature due to too many restore issues.
• Other comments on the page express unreliable performance concerns of recovery images or difficulties restoring some features of backed-up images.
• One user in the comments section expresses interest in the service’s offsite PC backup option for limited PC setups.

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• Discussion thread on Datto alternatives for a 2TB dataset from 3 years ago in r/msp subreddit
• Users love Datto for larger clients, but not affordable for smaller clients with 2TB data
• Datto Alto is too small and the smallest Siris is too expensive for their cost
• Users suggest various backup solutions like Veeam, Synology, Solarwinds backup, Acronis Cyber Infrastructure, and StorageCraft
• Pricing for different solutions is discussed
• Some users suggest moving the data to SharePoint or Azure files and backing up with Acronis cloud
• A user suggests spinning up the backup in the cloud for smaller clients.
• A user suggests Replibit for rolling your own hardware
• A user suggests Acronis Cyber Infrastructure for a local storage appliance or cloud platform, including spinning up backups as virtual machines
• A user from StorageCraft also recommends their solution and offers more information
• A user mentions HostedBDR.com for such situations
• A user mentions Chartec as an affordable backup solution that tests backups and provides MSP and marketing training
• Datto has a small appliance that costs $99/month but can only be spun up in the cloud
• A user suggests Infrascale for backup solution costing around $400 for 2TB
• A user suggests using Veeam and charging per GB for off-site storage

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Relevant: True Importance: 8 Notes:

• A reddit user asked for viable options for MSP backup providers.
• They currently use Acronis Cyber Cloud for 14TB of data, but support is horrendous.
• The requirements for the provider include full image backup, customized retention policies, offsite cloud endpoint, easy-to-understand pricing model, and local backup destination to allow for quick recovery.
• They don’t necessarily need a BDR type solution at this point since their more sensitive clients are on Datto.
• On the Reddit post, users mostly recommended Datto for MSP backup provider.
• A reddit user suggested Datto checks all the boxes for backup requirements.
• Datto’s Alto 3 is recommended for small clients which are free for partners with a 12-month commitment.
• Another reddit user suggested MSP360 for small client backups.
• With MSP360, clients can customize retention and back up to almost any cloud or local option.
• Axcient offers direct-to-cloud deployment options that don’t require a local appliance, which could be a good match, according to a reddit user.
• Axcient offers full image-based backup of Windows systems that backs up directly to the Axcient cloud or private vault with customizable tiered retention policies and turn-key Axcient cloud with cloud virtualization.
• Axcient’s pricing is straightforward and is charged at a rate per server per month with unlimited cloud storage and retention.
• Some redditors shared their experience with the sizing of the Datto box. The device should be at least double the storage on the server, but it can be tight based on the rate of change.
• One user mentioned that Datto’s cloud storage is HIPAA-compliant, but not FEDRAMP approved.
• Another user suggested Veeam agents for small clients and cloud connect.
• Both Datto and MSP360 were mentioned in addition to Veeam, MaxBackup, iBackup, Axcient, and ShadowProtect.
• Reddit users discussed their experience with storage in Azure, and Wasabi was mentioned as a faster and less expensive option.
• One user asked how to sell Datto to smaller clients with only one server and three workstations that have been operating in a cloud backup for a couple of years.
• Another user recommended the Alto 3 to small clients like that since it tends to sell itself.
• The same redditor suggested showing clients a calculator to explain the costs of backups.
• Users discussed how they test their backups and automate that testing

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• Reddit thread from r/msp discussing Datto pricing for small business from 4 years ago
• Original poster was considering Datto for local and cloud backup services with BMR for host and VM
• Commenters mention that Datto has a large number of different appliances and data retention plans, and that pricing varies based on appliance, amount of data, data retention length, and payment terms (monthly, prepay, etc.)
• Commenters suggest working with a Datto representative to determine the best fit for clients
• Alternatives offered include Unitrends (slightly less expensive than Datto and does not require buying an appliance), Replibit (much less expensive but requires BYoD), Infrascale (cloud file-level backup is solid and 1TB offered for free by ConnectWise for partners for a year), Veeam (very popular and flexible), Barracuda (offers MSP program but had appliance failure and support issues), and Chartec (competitive product and BYoD is possible)
• One commenter suggests asking Unitrends about the DoneDeal program where they pass clients who have closed but do not have an MSP to buy through
• Veeam mentioned as being about $600 for BDR and $5 per VM/month for licensing backup, with <$50 per TB of cloud backup using Cloud Connect or similar service
• Another commenter mentions Acronis Backup Cloud as an alternative with BMR from disk/volume level backup possible and Instant Restore feature that allows VM to be started quickly in case of disaster to minimize downtime; pricing is either per-GB or per-device, with the latter requiring additional per-GB fee for Acronis Cloud if used as backup location
• Commenters discuss features and support for various backup services and express satisfaction or dissatisfaction with the reporting, management, and user-friendliness of different options
• Some commenters provide feedback on using Datto, including its ease of use, restore options, no required management server, and interface quickness
• Others express concerns or issues with Datto, including support for specific platforms, compatibility, and cost of repairs or alterations to the system
• A few comments discuss the cost of different backup services for clients and the factors that contribute to determining pricing, such as the amount of data and the type and number of systems being backed up

• Title of the post is “DATTO pricing”.
• Post is from two years ago in the r/msp subreddit.
• The person is looking for insight into Datto pricing and mentions trying multiple times to get a demo rolling with them, but their sales guys never responded.
• One user recommends getting in touch with their account rep for a direct connection.
• Multiple users mention that they use Datto’s AP62 wireless access points, Office 365 and Gsuite SaaS backup, and a number of Alto and Siris backup appliances.
• The same user mentions that Datto products save them a ton of time.
• Another user recommends calling Datto directly to get a pricing sheet if you’re asking about backups.
• A user states that they had an exceptional experience with Datto’s sales and that they provide accurate quotes.
• One commenter suggests that Datto is a bit more expensive than other solutions, but it’s a complete solution that works very well.
• Another user recommends looking into Axcient as they have a flat fee for backups and no additional charges for storage.
• That user also mentions that Axcient offers a bare metal backup and restore, and that if a machine goes down, you can spin up a virtual machine of a previous backup until the machine is back up and running.
• A user mentions that Datto provides networking, psa/rmm, and backup systems, but they are not the cheapest solution.
• Another user states that Datto pricing depends on the product, how much volume, and what you can negotiate.
• That user also mentions that Datto sales reps are great once you’ve built a relationship with one.
• A user says that the sales response may depend on who your request gets assigned to, but they partnered with Datto because they had an account manager who was very responsive.
• Finally, a representative from Atera thanks another user for mentioning their solution and states that their pricing is fully transparent and that they have individual account managers that you can set up calls with.

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• The discussion thread on r/msp subreddit is titled “Datto Alternatives” and was posted 4 years ago, with a score of 17 points
• The post is from an MSP saying they have had issues with Datto’s support, incorrect billing, and are looking for a Datto replacement that is cheaper and gives them control over the hardware, with a local device that can spin VMs back up if physical hardware dies, and can be replicated to the cloud where VMs can be started
• A top comment by a Reddit user mentions these options:
  • Veeam: somewhat cheap at $10 a server agent, but storage needs to be provided. One can go with a company like Storio BDR which handles the entire setup for you, or roll their own appliances and go with many of the cloud connect providers out there, or even set up their own instances in a colo, AWS, Azure, or Google. Veeam is the most versatile, but has weaknesses such as direct cloud backup from intermittent on devices, and no direct cloud backup storage to S3, etc. - which are being fixed.
  • Unitrends: a bit cheaper than Datto. Every 3 years (3-year contract only) they give you a new appliance. Integrates well with Kaseya VSA.
  • Axcient Replibit: WAYYYY cheap, like $50 a server for 2TB cheap. The product can be rolled out with a young company called Storio BDR which handles the entire setup for you, or you can roll your own appliances. The commenter has no personal experience with this product, but has had it demo’d and talked to many MSPs who have implemented it. They have several portals to get the job done, but relatively easy to get everything going. Weaknesses include the lack of two-factor authentication, it runs an old version of Ubuntu and opens your local appliance web portal directly open to the internet via the management server IP, so it’s important to take the necessary measures to lock it down hard and make the solution more palatable. The commenter had some concerns about the slowness of support and the staleness of features over the last two years, which got them to convert to Veeam, but notes that they have been investing heavily in Replibit over the past several years and wanted to share updates that are relevant:
    • Security & MFA: they have focused on measures that ensure the cloud is the last line of defense and have

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💭  Looking into

Comparative analysis of Datto pricing with other similar providers

💭  Looking into

Overview of Datto pricing plans and options